General Conditions of Sale

These General Conditions of Sale (GCS) govern the contractual relations between RAHAT (hereinafter "the Seller") and any natural or legal person wishing to make a purchase on the site www.rahatstore.com (hereinafter "the Customer").

1. Identification of the Seller

2. Purpose

These General Terms and Conditions define the rights and obligations of the parties in the context of the online sale of products offered by the Seller to the Customer.

3. Products

The products offered for sale are described and presented with the greatest possible accuracy. However, minor variations (particularly in terms of colors) may appear depending on the screens. The photos are for information purposes only.

4. Price

  • Product prices are indicated in euros (€), all taxes included (TTC), excluding delivery costs.
  • Delivery costs are specified when confirming the order.
  • RAHAT reserves the right to modify prices at any time, but the product will be invoiced on the basis of the rate in effect at the time of the order.

5. Order

  1. Ordering process :

    • Selection of products on the Site.
    • Validation of the basket.
    • Entering personal information and choosing delivery options.
    • Secure payment via the methods offered (bank card, PayPal, etc.).
    • Order confirmation by email.

  2. Cancelation :
    The Customer may cancel his order as long as it has not been shipped by contacting customer service at contact@rahatstore.com .

6. Payment

Payment is due immediately upon ordering. Accepted payment methods include:

  • Bank card (Visa, Mastercard, etc.).
  • PayPal.

Transactions are secured using an encryption system that complies with current standards.

7. Delivery

  1. Delivery areas :

    • Delivery in mainland France and the European Union

  2. Delivery times :

    • In France: 3 to 5 working days.
    • International: depending on destination (details available when ordering).

  3. Shipping costs :

    • Free delivery on purchases over €100 .
    • Fixed fees for orders under €100 .

  4. Responsibility :
    The Seller declines all responsibility in the event of delay or loss attributable to the carrier.

8. Right of Withdrawal

In accordance with current legislation, the Customer has 14 days from receipt of their order to exercise their right of withdrawal without having to provide a reason.

  1. Return conditions :

    • Products must be returned in their original condition, unworn, unwashed, and in their original packaging.
    • Return costs are the responsibility of the Customer, except in the case of a defective product or ordering error.

  2. Refund :
    Reimbursement will be made within 14 days after receipt and verification of the returned products.

9. Guarantees

All products benefit from the legal guarantees of conformity and hidden defects (articles L217-4 and following of the Consumer Code). In the event of a defective product, the Customer may request a repair, replacement or refund.

10. Intellectual Property

All elements present on the Site (texts, images, brands, logos) are protected by intellectual property laws. Any reproduction or unauthorized use is prohibited.

11. Liability

The Seller cannot be held liable for indirect damages linked to the use of the Site or the ordering of products, unless otherwise provided by law.

12. Personal Data

The Client's personal data is collected and processed in accordance with our Privacy Policy .

13. Disputes and Applicable Law

These General Terms and Conditions are subject to French law. In the event of a dispute, an amicable solution will be preferred. Failing this, the competent courts will be those within the jurisdiction of the head office of RAHAT .

14. Contact

For any questions or complaints:
📧 contact @rahatstore .com

MEANING

Why “RAHAT”?

This word, which means comfort and serenity , words that resonate deeply with our philosophy.

Each piece in the collection is an ode to these values, an invitation to slow down and savor the present moment.

design

Our mission

Absolute comfort : Soft materials, flattering cuts and carefully crafted finishes.

Effortless elegance : Because staying at home doesn't mean giving up on feeling beautiful.

A responsible approach : We embrace the principles of slow-fashion , with collections in small quantities, designed to last.

The universe of RAHAT

An invitation to serenity

Imagine an ideal day:

The sun gently lighting up your living room. You slip on your favorite bra and shorts, in mocha or cream shades that hug your skin. A soothing playlist accompanies your reading, and every detail, from your outfit to your ambiance, reminds you of one thing: you deserve this moment.

This is the universe we want to create with RAHAT: a space where every woman can surrender to well-being, while remaining connected to her femininity and her uniqueness.